Privacy Policy
We take your privacy seriously. This policy describes how we collect, use, and protect your personal information.
This Privacy Policy explains how FIFATV.QZZ.IO ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our IPTV streaming service. By accessing or using our service, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact our support team. This may include your name, email address, and payment information.
When you use our service, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our platform.
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our service. You can control cookie preferences through your browser settings.
2. How We Use Your Information
To provide, maintain, and improve our streaming service, including processing your subscriptions and delivering personalized content recommendations.
To communicate with you about service updates, technical notices, security alerts, and support messages.
To analyze usage trends and improve the performance and reliability of our platform.
To detect, prevent, and address fraud, abuse, and security risks.
3. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, encrypted storage for sensitive data, and regular security audits.
Payment information is processed by our PCI-compliant payment partners and is never stored directly on our servers.
We regularly review and update our security practices to maintain the highest standards of data protection.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services.
Upon account deletion, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
Usage analytics data is retained in aggregate form indefinitely to help us improve our service.
5. Your Rights & Choices
You have the right to access, update, or delete your personal information at any time through your account settings.
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your notification preferences.
You can request a copy of the personal data we hold about you by contacting our support team.
You have the right to data portability — you can request a machine-readable copy of your data.
6. Cookies & Tracking
We use essential cookies to enable core functionality such as authentication and session management.
Analytics cookies help us understand how our service is used so we can improve it. These are optional and can be disabled.
Third-party cookies may be used for payment processing and authentication services. These are governed by their respective privacy policies.
You can manage your cookie preferences through your browser settings at any time.
7. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, and analyzing usage data.
These providers are contractually bound to protect your information and may only use it for the specific services we engage them for.
We do not sell your personal information to third parties for their marketing purposes.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
By using our service, you consent to the transfer of your information to countries where we operate.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, through email or in-app notifications.
We encourage you to review this policy periodically to stay informed about how we protect your information.
The 'Last Updated' date at the top of this policy indicates when it was last revised.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
Email: privacy@fifatv.qzz.io
We will respond to your inquiry within 30 days.